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Privacy Policy

This privacy policy will explain how Herts RC Models Ltd uses the personal data we collect from you when you use our website.

What data do we collect?

We collect the following data when using our website:

  • Name
  • Email address
  • Phone number
  • Billing / Delivery address
  • IP address
  • Order information
  • Any information you may send to us regarding your transactions.

How do we collect your data?

You directly provide Herts RC Models Ltd with most of the data we collect.  We collect the data and process it when you:

  • Register online or place an order for any of our products and services.
  • Voluntarily complete a customer survey or provide feedback on any of our social media platforms or via email.
  • Use or view our website via your browser's cookies.

How will we use your data?

Herts RC Models Ltd collects your data so that we can

  • Process your order, manage your account.
  • Email you with special offers on other products and services.

When processing your order it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Marketing

If you have agreed to receive promotional information about our products and services, you may always opt out at a later date.

You have the right at any time to stop Herts RC Models Ltd from contacting you for marketing purposes. 

How do we use cookies?

We use cookies to help identify your computer so we will be able to tailor your user experience, track shopping basket contents and enable the ordering process. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website including the shopping cart. 

What are your data protection rights?

You have the right to request for copies of your personal data and to correct any information you believe is inaccurate and/or imcomplete.

 

We do not share your information with any third parties.

If you wish to amend any of the information we hold and you can't do this through your account, please contact us and we will action accordingly.

Herts RC Models Ltd, Westmill Farm, Ware, SG12 0ES

Email address: sales@hertsrcmodels.co.uk

Phone Number: 01920 466995